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Technical Support
The difference between content management solutions and many IT software technologies that people have installed today is characterized more by the service level required for success than by how advanced the technology is. Unlike accounting software, back-up software, or network administration tools, content management and smart portal solutions are multi-vendor solutions. If one component does not work properly, the whole system is suspect.
When customers turn to NMS Imaging, they select NMS for our depth of knowledge in all the respective technologies that make up a solution and our comprehensive, single point-of-access approach to making sure that the end-to-end solution meets the customer’s requirements. Our end-to-end approach is pervasive in everything we provide to assure your success, from consulting, to design, integration, implementation, user and administrative training, as well as daily support. Our support programs assure you that you have the service levels necessary to support your business operations.
NMS provides blanket agreements that include manufacturers software updates, preventative maintenance programs and system audits.
Contact Support at:
301.622.3600
support@nmsimaging.com
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